1. Scope and Application
These Terms of Service govern all business agreements, service provisions, and commercial interactions conducted via www.aiupteams.com, operated by AI Verwaltungs GmbH (hereinafter referred to as “the Company”, “we”, or “us”). Our corporate entity is registered in Germany, with our principal place of business located at Dr.-Balthasar-Hubmaier-Straße 6, 86316 Friedberg, Germany.
By placing an order, scheduling an appointment, or engaging with our corporate consulting and educational offerings, the client (“you” or “the Client”) agrees to be bound by these terms. Any divergent, conflicting, or supplementary client conditions shall not form part of an agreement unless expressly accepted by us in writing.
2. Corporate Identity and Official Contact
For all formal notifications, legal correspondence, or administrative queries, our official contact details are as follows:
- Company Name: AI Verwaltungs GmbH
- Trading Brand: aiupteams
- Registered Address: Dr.-Balthasar-Hubmaier-Straße 6, 86316 Friedberg, Germany
- Contact Email: devops@aiupteams.com
- Telephone: +49 821660071
3. Service Model, Ordering, and Financial Terms
aiupteams provides customized, professional on-site corporate instruction and workflow enablement sessions tailored for businesses across Europe.
- Contract Conclusion: All service bookings made via our website constitute a binding offer to enter into a service agreement. A contract is concluded upon our explicit written confirmation or upon the commencement of the agreed service delivery.
- Payment Structure:
- Clients initiate the service reservation by placing an order online and submitting an initial deposit payment.
- The remaining balance of the full service fee is invoiced and payable upon the completion of the customized on-site service delivery, in accordance with the specifications outlined in the individual client agreement.
- Pricing: All stated fees are quoted in Euros (€) and are exclusive of applicable statutory Value Added Tax (VAT), unless explicitly stated otherwise.
4. Cancellation, Rescheduling, and Refund Policy
Given the customized and resource-intensive nature of our on-site professional engagements, scheduling adjustments are subject to strict operational parameters:
- Client Rescheduling: Clients may request a rescheduling of their confirmed on-site session by providing written notice to devops@aiupteams.com no later than 14 calendar days prior to the scheduled delivery date. Rescheduling requests submitted within less than 14 days may incur administrative fees to account for allocated personnel.
- Cancellation Terms: If a client cancels a confirmed service engagement, the initial deposit is non-refundable, as it covers preliminary preparation, scheduling allocation, and resource reservation. Cancellations made within 7 calendar days of the scheduled implementation date render the full service fee immediately due and payable.
5. Intellectual Property Rights
All training materials, presentations, documentation, workflow templates, and proprietary methodologies provided during our consulting sessions remain the exclusive intellectual property of AI Verwaltungs GmbH.
The client is granted a limited, non-exclusive, non-transferable internal license to utilize the provided documentation strictly for their own internal business operations. Reproduction, distribution, resale, or commercial exploitation of our training materials without prior explicit written authorization from AI Verwaltungs GmbH is strictly prohibited.
6. Limitation of Liability
AI Verwaltungs GmbH performs all consulting and training services with professional diligence and care. However, because operational outcomes depend significantly on the client’s internal infrastructure, employee participation, and market variables, we do not warrant or guarantee specific commercial results, performance metrics, or financial outcomes from the implementation of our training sessions.
To the maximum extent permitted by applicable German and European law, the liability of AI Verwaltungs GmbH for financial damages—regardless of the legal grounds—shall be limited to the total value of the specific service contract from which the claim arises, except in cases of intentional misconduct, gross negligence, or statutory breaches involving injury to life, limb, or health.
7. Governing Law and Jurisdiction
These Terms of Service and all contractual relationships established between the Client and AI Verwaltungs GmbH shall be governed by, construed, and interpreted in accordance with the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
To the extent permitted by law, the place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship is the registered domicile of AI Verwaltungs GmbH in Germany.