1. Data Protection Overview

General Information

The following gives a simple overview of what happens to your personal information when you visit aiupteams, a trading brand operated by AI Verwaltungs GmbH. Personal information comprises any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below.

Data Collection on Our Website

Who is responsible for the data collection on this website? The data controller responsible for processing data on this website is:

  • Company Name: AI Verwaltungs GmbH
  • Brand Name: aiupteams
  • Registered Address: Dr.-Balthasar-Hubmaier-Straße 6, 86316 Friedberg, Germany
  • Contact Email: devops@aiupteams.com
  • Telephone: +49 821660071

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

2. General Principles and Legal Basis

We process personal data in strict compliance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). Personal data is collected only to the extent necessary for the fulfillment of our corporate service arrangements, website functionality, and contractual obligations.

3. Payment Processing via Stripe

To process payments securely and efficiently, we utilize the payment gateway services provided by Stripe (Stripe Payments Europe, Ltd., Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland).

When you make a payment or deposit via our website, certain personal and transactional data—including your name, billing address, email address, and financial transaction details—are transmitted directly to Stripe. Stripe processes this data as an independent data controller or processor to execute payment transactions, prevent fraud, and comply with legal obligations. The processing of your payment data is necessary for the performance of our contract with you (Art. 6(1)(b) GDPR) and for our legitimate interest in secure and efficient commercial operations (Art. 6(1)(f) GDPR).

For further details regarding Stripe’s privacy practices, please refer to the official Stripe Privacy Policy available on their website.

4. Data Retention Period

We store personal data only for as long as is necessary to fulfill the purposes for which it was collected, including the fulfillment of legal, accounting, or reporting requirements.

  • Contractual and Transactional Data: In accordance with commercial and tax retention periods mandated by German law (such as the German Commercial Code – HGB and the Fiscal Code – AO), financial records, invoices, contracts, and associated transactional correspondence are retained for 10 years.
  • Communication and General Inquiries: General correspondence, customer support inquiries, and non-contractual electronic communications are retained for a period of 2 years following the final resolution of the respective inquiry, unless longer statutory retention obligations apply.
  • Website Usage and Log Data: Technical access logs and IP addresses collected during website visits are stored for a maximum duration of 30 days for security and system integrity purposes, unless an ongoing security incident requires extended preservation.

Once the applicable retention periods expire, the corresponding data is routinely deleted or anonymized in compliance with legal standards.

5. Your Rights as a Data Subject

Under the GDPR, you retain comprehensive rights regarding your personal data processed by AI Verwaltungs GmbH:

  • Right of Access (Art. 15 GDPR): You have the right to request confirmation as to whether personal data concerning you is being processed, along with detailed information regarding the processing scope.
  • Right to Rectification (Art. 16 GDPR): You have the right to demand the immediate correction of inaccurate data or the completion of incomplete personal data stored by us.
  • Right to Erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data, provided there are no statutory retention obligations or overriding legal grounds preventing deletion.
  • Right to Restriction of Processing (Art. 18 GDPR): You have the right to request restrictions on how your data is processed under specified statutory circumstances.
  • Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object (Art. 21 GDPR): You have the right to object to the processing of your data based on legitimate interests at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a competent supervisory data protection authority in Germany or the European Union if you believe that the processing of your personal data infringes applicable data protection laws.